Giorgios - Customer Satisfaction

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Thank you for giving us the opportunity to serve you. Giorgio's is committed to continuously providing tools to help improve customer service. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you,

Giorgio's

When did you dine with us?

Date:

At which location did you dine with us?

Milford

Merrimack

Were you pleased with the atmosphere and its cleanliness?

yes, beautiful and well maintained

no, needs:

Was this your first visit to Giorgio's?

yes

How did you hear about Giorgio's?

live around the area

word of mouth

repeat customer

print advertisement

Internet search

Other:

Dined during?

lunch

drinks

dinner

dessert

Sunday brunch

When you entered, did our hostess express hospitality?

yes, polite and timely

yes, polite and somewhat timely

yes, timely but no smiles

no, no one was around

no, too long of a wait

No:

Did your server express hospitality?

yes, we will request her/him again

yes, but can make improvements

no, was over attentive and too pushy

no, needs to be retrained

Can improve on:

etiquette
attentiveness
smile
food knowledge
drink knowledge

If so inclined, please enter your server's name:

Comment:

Did your choices arrive as ordered? (Check all that apply)

yes, all were perfect
no, food took too long
no, missing items
no, drinks took too long
no, under/overcooked
no, bad timing

Food was:

excellent

very good

good

fair

poor

Drink was?

excellent

very good

good

fair

poor

Will you recommend us?

definitely

perhaps

wouldn't go out of my way

Gender?

male

female

prefer not to answer

Age:

under 13

13 - 17

18 - 24

25 - 34

35 - 44

45 - 54

55+

Prefer not to answer

Zip Code:

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