BizGrader.com - Empowering business by giving consumers a voice.
"Empowering business by giving consumers a voice." sm

Enter survey code:

Thank you for giving us the opportunity to serve you. The Gateway Tavern is committed to continuously providing tools to help improve customer service. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.


Thank you,

The Gateway Tavern

When did you dine with us?

Date:

 

Was this your first visit to The Gateway Tavern?

yes
no
 

How did you hear about us?

word of mouth
advertisement
drove by
repeat customer
dinner for two book
 

Other:

 

What was your check number?

 

Did you dine with us for lunch or dinner?

lunch
dinner
 

When you entered, did our hostess greet and seat your in a timely fashion?

yes to both
yes to one
no
 

What was your servers name?

 

What items did our server suggest?

drink
appetizer
specials
dessert
coffee
none

 

Was your food order taken in a timely manner?

yes
acceptable
no
 

Did your food order arrive in a timely manner?

yes
acceptable
no
 

Did your meal arrive as ordered?

yes
no - cold
items missing/incorrect
no - undercooked
no - overcooked

 

Overall, how would you rate your meal?

excellent
very good
good
fair
poor
 

Was your server attentive to your table?

over-attentive
just right
no
 

Do you feel you received a good value at The Gateway Tavern?

yes
acceptable
no
 

After this visit, will you recommend The Gateway Tavern?

definitely
perhaps
no
 

If interested in joining our Email-Club for info on specials & events from us, please enter your email address:

 

Please provide us with your birthday to receive special offers from us on your birthday:

 

Please provide us with any additional comments regarding your experience: