BizGrader.com - Empowering business by giving consumers a voice.
"Empowering business by giving consumers a voice." sm

Enter survey code:

Thank you for giving us the opportunity to serve you. Pizza Wave is committed to continuously providing tools to help improve customer service. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.


Thank you,

Pizza Wave

I am a:

student
work locally
local resident

 

When did you dine with us?

Date:      Note: Click on the box to select a date.

 

What time did you dine with us?

 

Was this your first visit with us?

yes
no
 

How did you hear about us?

word of mouth
advertisement
drove by
repeat customer
 

Other:

 

What was your server's name?

 

What items did your server suggest? (check all that apply)

drink
appetizer
special
dessert
coffee
none

 

Was your food order taken in a timely manner?

yes
acceptable
no
 

Did your food order arrive in a timely manner?

yes
acceptable
no
 

Did your meal arrive as ordered?

yes
no - cold
items missing/incorrect
no - undercooked
no - overcooked

 

Overall, how would you rate your meal?

excellent
very good
good
fair
poor
 

Was your server attentive to your table?

over-attentive
just right
no
 

How would you rate the cleanliness of the dining room?

excellent
very good
good
fair
poor
needed immediate attention
 

How would you rate the cleanliness of the restrooms?

excellent
very good
good
fair
poor
needed immediate attention
n/a
 

Do you feel you received a good value with us?

yes
acceptable
no
 

After this visit, would you recommend us?

definitely
perhaps
wouldn't go out of my way
 

If interested in joining our Email-Club for info on specials & events from us, please enter your email address:

 

Please provide us with your birthday to receive special offers from us on your birthday:

 

Please provide us with any additional comments regarding your experience:

 

Enter the number above:

Please be sure to type the text from the image into the box above carefully.