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Thank you for giving us the opportunity to serve you. Slocum Realty is committed to continuously improving the way we do business, and the way our agents provide client services. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you.

Bob DeGregorio, G.R.I Managing Associate

Who was the Agent you worked with?

 

How were you introduced to our Agent?

referral
listing agent
advertisement
repeat customer
 

When you called into our office, was the phone answered in an acceptable time frame?

Yes No

 

Was the person who answered your call courteous?

Yes No

 

Was the person who answered your call informative?

Yes No

 

Were you able to speak with our Agent on this call?

Yes No

 

if not, did our Agent call you back in a timely manner?

yes
Acceptable time frame
no
 

Did our Agent spend time with you to learn about your real estate needs?

Yes No

 

Did our Agent clearly explain all the steps necessary to obtain your desired results?

Yes No

 

Did our Agent review all the various ways to obtain your results?

Yes No

 

Was our Agent thorough in explaining all the costs associated with your transaction?

Yes No

 

Did you find our Agent available and easy to reach?

yes
mostly
somewhat
not at all
 

Did you find our Agent to be knowledgeable about your type of transaction?

yes
above average
not overly
not at all
 

Did you find our Agent to be trustworthy and respectful?

Yes No

 

Did our Agent treat your business in a professional manner?

Yes No

 

Did our Agent make timely and useful suggestions for your real estate transaction needs?

Yes - made very specific reccommendations
yes - good
no - had to ask for assistance
no - not at all
 

Would you say our Agent worked hard on your behalf?

Yes - very much so
yes - acceptable
no - a little disapointed
no - alot disapointed
 

How much of the result of your transaction would you attribute to the work of the Agent?

All
Most
Some
None
 

Overall, how would you rate the performance of our Agent?

excellent
very good
good
somewhat lacking
poor
 

Overall, how would rate the services provided by Slocum Realty in processing your transaction?

excellent
very good
good
somewhat lacking
poor
 

Considering your interaction with the Agents office, would you seek out the assistance from Slocum Realty for any of your future real estate needs?

Yes No

 

Please provide us with any supporting comments for your above answers, or provide us with your thoughts and opinions on how we can improve our business:

 

Would you seek out our Agent to assist you in your future real estate needs?

Yes No

 

Are you aware that Slocum Realty is associated with Slocum Insurance and offers excellent rates on all types of insurance needs?

Yes No

 

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